Thats right folks, KaTrina here has joined "Blogger". Now, because I've joined this wonderful community of people blogging does not necissarly mean that you'll be recieving new posts daily, or even monthly.
As a matter of fact, I'd like to thank an evil old mean lady that came into my place of work yesterday, for making me so angry that I needed to vent out to someone, anyone! About how not to treat a server when you are at a restaraunt. Granted, I do understand that some of them deserve it.
Yesterday, Wednesday July 2nd, a little old lady came in to eat. It was not my turn to take a table, but my fellow server decieded she just couldn't be nice to this lady any longer and asked for me to take the table, because she would end up fired. I thought for a moment, and decieded I liked her enough, and didn't want her fired, so I would take the table. Now I walk up to this little old lady, and introduce myself. I asked her if I could get her something to drink, and she immediatly starts moaning and groaning about our prices. And asks how much just a plain hamburger costs, without the french fries. So I tell her, and she whines and complains some more, and I said, "I'm sorry I don't make the rules, I just play by them." and for some reason this made her a little upset. I did not say this is a mean or nasty way, I simply just stated a fact. So, she says, I'll take one anyway. So I ask her again, if I could get her anything to drink, and she said she would like water, with lemon, if it was free. So I gritted my teeth and didn't say any smart comments, and let her know that the lemon, in the water, was free. She seemed happy enough.
Eventually her food comes out, I make sure she needs nothing else, and let her eat her burger. I walked around and checked on her a couple of times, didn't really say anything to her just made sure she was okay and that her food tasted fine.
Then, when I noticed she was about done eating, I brought her her ticket, and told her whenever she was ready, that I would be her cashier. I waited for a while...no money was left on the table. Waited..Waited...Waited..FINALLY! She has the money sitting on the edge of the table, like most folks do when they are ready to pay... so I walk over there, go to pick up the money, and she says "It's not all there" and I replied, "Oh I'm sorry. I'll give you a few more moments." and as I began to walk away, she said "What, are you in some type of hurry? Is your shift over now or something?" and I told her no, that I was just trying to take care of things so that she didn't have to wait around. She snapped back saying "I'm not in any hurry I don't know why you are trying to push me out of here." and I said, oh I'm sorry ma'am I'm not trying to hurry you out. Then she yelled at me for taking her EMPTY plate, because now she has no napkins. So I went and got her a few napkins, and left her alone. She paid, and left me $0.50. I was fuming. I almost went outside and said "Ma'am you forgot your two quarters on the table."... Instead I laughed about how mean and cruel some people can be and took a few breaths.
...Yes, I introduce you to "The Diary Of A Mad Waitress" More fun stories to come.
As a matter of fact, I'd like to thank an evil old mean lady that came into my place of work yesterday, for making me so angry that I needed to vent out to someone, anyone! About how not to treat a server when you are at a restaraunt. Granted, I do understand that some of them deserve it.
Yesterday, Wednesday July 2nd, a little old lady came in to eat. It was not my turn to take a table, but my fellow server decieded she just couldn't be nice to this lady any longer and asked for me to take the table, because she would end up fired. I thought for a moment, and decieded I liked her enough, and didn't want her fired, so I would take the table. Now I walk up to this little old lady, and introduce myself. I asked her if I could get her something to drink, and she immediatly starts moaning and groaning about our prices. And asks how much just a plain hamburger costs, without the french fries. So I tell her, and she whines and complains some more, and I said, "I'm sorry I don't make the rules, I just play by them." and for some reason this made her a little upset. I did not say this is a mean or nasty way, I simply just stated a fact. So, she says, I'll take one anyway. So I ask her again, if I could get her anything to drink, and she said she would like water, with lemon, if it was free. So I gritted my teeth and didn't say any smart comments, and let her know that the lemon, in the water, was free. She seemed happy enough.
Eventually her food comes out, I make sure she needs nothing else, and let her eat her burger. I walked around and checked on her a couple of times, didn't really say anything to her just made sure she was okay and that her food tasted fine.
Then, when I noticed she was about done eating, I brought her her ticket, and told her whenever she was ready, that I would be her cashier. I waited for a while...no money was left on the table. Waited..Waited...Waited..FINALLY! She has the money sitting on the edge of the table, like most folks do when they are ready to pay... so I walk over there, go to pick up the money, and she says "It's not all there" and I replied, "Oh I'm sorry. I'll give you a few more moments." and as I began to walk away, she said "What, are you in some type of hurry? Is your shift over now or something?" and I told her no, that I was just trying to take care of things so that she didn't have to wait around. She snapped back saying "I'm not in any hurry I don't know why you are trying to push me out of here." and I said, oh I'm sorry ma'am I'm not trying to hurry you out. Then she yelled at me for taking her EMPTY plate, because now she has no napkins. So I went and got her a few napkins, and left her alone. She paid, and left me $0.50. I was fuming. I almost went outside and said "Ma'am you forgot your two quarters on the table."... Instead I laughed about how mean and cruel some people can be and took a few breaths.
...Yes, I introduce you to "The Diary Of A Mad Waitress" More fun stories to come.
5 comments:
YAAAAAY!!! KaTrina has joined the masses! Now I'm tempted to dust off my own account so I can be one of the cool kids :)
Oh poor sweet KaTrina. I don't know what eating establishment you work at but it's hard to believe you could get in trouble for making that COW (FYI in Europe and several other countries Cow is much worse a slander than bitch, Heidi pointed this out to me.) any way for provoking and angering that horrid COW. There are most likely two things that will happen here. Either the COW will continue to patronize the place and everyone will try to not have to serve her. And of course the manager, not wanting a mass exodus of employees will eventually learn to look the other way if the workers give her back a little of her own nasty, Or, She will be so disgusted with the HIGH Prices and SHODDY (Tee Hee) service that she will never come back. Either way, as I see it, it can be a win-win situation. Really. If she becomes a regular you and your co-workers will have so much fun spitting in her food and thinking up all kinds of nasty little revenges, that you will be disapointed if she misses a week. Now how is THAT for the glass half full!
KaTrina -
You know how to tell a story! I was fuming right along with you! What a nasty lady. In fact, she would probably have been a good candidate for one of Susan's 'comeback's' that she gave us a tutorial on in her last post.
And how jealous am I of your music note counter!!! I'll tell you....extremely jealous. In fact, jealous enough that I might go get one for myself to replace the very generic one that I currently have.
Welcome to the blogging world!
I hope it's ok if I add you to my blog roll....because I am going to!
I think she desires the confrontation quite frankly. I bet she is just a lonely old bitter woman, and the only way to get any attention, is to act that way. That would explaine her comming back to a restaurant where the prices are to "high". You should make a game out of who can patronize her the best. Say "Oh, I'm sorry about the prices. Let me go and talk to my manager and see if we can work out a deal for you hun." (walk away, come back looking sad) "I am so sorry. I couldn't get him to budge. Is there anything that you want anyway? With these prices so high I don't know why anyone comes here." (Give her a very understanding pouty look) Continue on this way and she will probably not know what an absolute smart ass you're being. Fun times.
p.s. You need to enable your spell checker for comments. I am a terrible speller and I really like that feature. :))
I realize there are a lot of grammer errors. In that last post. I am tired and stressed about packing!!!!
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